We have been happy customers of Time Out Internet, since taking over the management of Noosa Outrigger Beach Resort 3 years ago. During this time Time Out has provided an excellent level of service, and really helped us through the murky waters of transitioning over to the NBN. Based on their advice and competitive pricing, we rolled out modems to individual units, allowing us to provide free unlimited Wifi to guests with sufficient speeds to watch streaming services like Netflix. Both our guests and our owners have greatly appreciated the new developments and ongoing support that Time Out Internet continue to provide.
Time Out Internet have been fantastic to work with. Out of all the companies we have worked with to date coming into Management rights (nearly 2 years ago) yourself & Peter have been the best!
We spent 6 months considering all options in upgrading our dated WIFI System within the Resort.
Proceeding with Time Out Internet was the one of the best decisions we have made. Judy & Peter were very patient, they ensured the entire process from the initial consultation to the installation progressed as smoothly as possibly. Most importantly to us & to our guests is their ongoing service which has been outstanding.
We have had our in room At Home Guest Wi-Fi System in use for 10 months without a hitch & we are extremely happy with the great feedback we receive on the service from both our owners & guests.
Many thanks to you both!
Judy and Peter were amazing throughout our whole WiFi journey at the resort. They patiently answered every question we had for multiple scenarios to ensure we got the right solution for us. Then they came to site and went above and beyond to get us up and running. Glad we chose Time Out for our resort here at Allure Stradbroke!
7th Street Motel have been with Time Out Internet for many years now. They have always provided excellent service and assistance when needed. Would highly recommend them to any business looking for wifi management.
We updated our system in March 2020 after looking around for some time. Of all the homework we completed we found the best system was the one through Time Out Internet. The system has been faultless throughout the holiday period and we had a guest at the resort who required the ability to download extremely large files. He said he had zero problems and the resort was completely full (Yippee). We now provide wifi to guests of the resort for free and unlimited which allows for guests to stream and download. These days families have that many devices they want good wifi and are keen to return knowing that as working families they have a solid network that allows them to achieve the work life balance even whilst on holidays. We are extremely happy with the system and services provided by Time Out Internet.
Dealing with 40 owners at our Resort was very challenging trying to get everyone onside with the In-Room guest Wifi system that Judy and Peter proposed for us. Judy went out of her way to answer any questions thrown at her and thanks to Judy we got it across the line and everyone is now commenting on how fast the internet speed we now have. The install was a breeze and Peter explained what he was doing the whole time. Thanks guys so much and Clearwater Noosa Resort is in STREAMING HEAVEN!
We contacted Judy at Time Out Internet to provide a proposal to upgrade our after receiving quite a few negative reviews on Tripadvisor regarding the poor WIFI service provided by the infrastructure we had when we took over our Resort. We were extremely happy with the proposal provided by Time Out Internet. It was competitively priced and the personal service and information provided by Judy and Peter was superior to the other provider.
The installation was speedy and efficient as we were removing old routers and installing new equipment and we were so impressed with Peter and Judy and the time and support they provided us during the changeover. Ongoing support is excellent and we never have a problem speaking to either Peter or Judy on the odd occasion we need some assistance. Time Out Internet allows us to tailor the amount of data we can provide guests and has given us an opportunity to increase our bottom line with guest purchases of additional internet data packages. It has been one of the best decisions we have made and we cannot recommend the team at Time Out highly enough.
Andari Apartments have been a client of Time Out Internet’s since 2014. We took over the management rights late 2016 and made the decision to upgrade their old system to the new in room at home system. The at home system gives our guests unlimited data and the ability to cast and stream in a secure network in each unit.
It is easy for our guests to use and easy for us to manage. We couldn’t be happier and can recommend Time Out Internet for your wifi requirements at your resort.
Thank you Judy and Peter for your wifi system – during the holidays we had not have one guest complains about the wifi or anything! Best investment we have ever done! Good quality wifi is a must these days and Time Out internet provides the best option possible even for older establishments like the Iconic Glen Eden Beach Resort.
Our business is located in a remote part of Far North Queensland with the usual difficulties associated with large geographic areas, small populations and remote areas – technology and communication systems are challenging to say the least. We had trialed guest/customer wi-fi systems and undertook a lot of investigation – contacting other areas and businesses, seeking advice from government business services and yet we were unable to find any practical, cost effective and workable solution. Then we found Time Out Internet and honestly cannot believe how simple it all was and very inexpensive. We have been using their system and set up for over 2 years – our guests and customers are happy and we achieve increased bookings due to having the guest wi-fi in our accommodation. We still have the ongoing problems with the overall regional communication network and Time Out Internet have assisted us all the way through to ensure we have the best range and service possible. Time Out Internet provides wonderful, practical and very timely technical support and we needed no onsite expertise to set it up as the help and direction from Time Out Internet was terrific. We have and will continue to recommend Time Out Internet to any business seeking to provide a network or service and just thank heavens we found them when we did.
Time Out Internet had been the incumbent guest wifi provider for Colonial Resort Noosa since 2012. We’d been very happy with their customer service and when it was time for an upgrade to an in room wifi system in 2018, we were extremely pleased when the committee decided to stay with Time Out Internet as our provider for the new system.The upgrade went smoothly and was completed in a day. We now offer our guests free unlimited wifi in every unit. The system is easy for our guests and easy for us as managers. We recommend Time Out Internet for your guest wifi requirements.
We have been business partners with Time Out Internet for 7 years and would not hesitate to recommend them to any potential customer. Judy & Pete are readily contactable and are pro-active in their approach to modernizing their systems and are second to none support wise. We transitioned to the new “In Room Router” platform which allows simple one-time connection, “bring your own content” and unlimited data for our guests. The transition was quick and seamless with the results exceeding our expectations. User friendly online control of security and ability to manage users is a pleasure to use. But the biggest benefit is our Guest feedback which has been extremely positive and has had a major benefit to our business. If you are considering changing providers or upgrading your system, then give Judy & Pete a call you won’t regret it.
Time Out Internet came in and consulted with us and devised a solution specific to the needs of our Resort and its layout. The result has been outstanding with our guests extremely happy with the Wifi network that we offer to them.
The back-end portal provided by Time Out Internet as part of their package is easy to use and navigate and if we ever have any issues the team at Time Out Internet are always readily available to help.
We have no hesitation in recommending their internet solutions and service to any other operator looking to improve what is now an important necessity in the complete service offering to the travelling public.
We have been using Time Out Internet guest wifi system at Merimbula Lake apartments for close to a year now and we are very happy with the system and service from Time Out Internet.
Our previous system was not meeting our requirements and we were able to receive everything pre-configured from Time Out Internet and have our local electrician install it for us. It was an easy and seamless installation and we now have good wifi signal coverage as well as an Internet Management System that works autonomously for us and our guests.
We receive phone calls and emails from Time Out Internet if our system goes down. Time Out Internet is a great asset to our business we would be lost without it. We would happily recommend it to anyone looking for a great system and customer service for their guest wifi.
Noosa Entrance Waterfront Resort upgraded to Time Out Internet’s in room “at home” guest wifi system a year ago and it has been the best decision we have made.
Guests receive free unlimited data and have their own secure network in their unit to be able to bring their own content and devices and connect to the system and stream their shows.
Feedback from guests has been fantastic! Time Out Internet offer a unique guest wifi system that is easy to use for our guests and easy to manage for us!
In under a week of advising Time Out Internet we wanted to proceed with their solution, they had it installed and working! We have been incredibly happy with the service, system and support Time Out Internet provide and would happily recommend them.
Working with Time Out Internet is like a breath of fresh air. The initial install was a very seamless and an easy process with both Peter and Judy having knowledge of how Resorts work. Being able to assist with guest communication, explaining the procedure and ensuring they are not disturbed during their stay. Since the WIFI upgrade we have only received really positive feedback. Time Out Internet is a joy to work with and I would highly recommend what they have to offer.
Camargue Beachfront Apartments on Maroochydore Beach were in need of a reliable guest wifi system for the complex.
Time Out Internet’s system was chosen by our committee from a number of providers. The installation was quick and efficient by Time Out Internet and completed in under a day. The wifi system is easy for our guests to use and they get unlimited data for free and can watch all their own subscriptions such as Netflix and Stan.
Time Out Internet are always available if we need any help, of which there hasn’t been much of a need. We would like to endorse Time Out Internet and are very happy with the service they provide.
The wifi is great, no problems and exactly what we were looking for. Thanks for all your help, Time Out Internet.
As the manager at Saks on Hastings, I was always fielding complaints from guests about the wifi at the resort. Our committee elected Time Out Internet’s guest wifi system to be installed to all units in June 2019.Since then, I have not had one guest complain about the wifi and I couldn’t be happier! I would highly recommend Time Out Internet if you need a great wifi system and excellent service
Time Out Internet set up and manage the Wi-Fi system at our ten (10) resorts and I’m pleased to say we’ve had no issues.
Wi-Fi is an important part of the guest experience in today’s world and Time Out Internet offers equipment, service and ongoing support.
They’re free to assist at any time – our guests are able to call them 7 days a week.
Their staff are knowledgeable, attentive and professional at all times.
They have a system that’s easy for the older generation to understand and manage who aren’t particularly “tech savvy”. You don’t need to be an IT guru!
Judy & Peter help our resort staff as well as myself at any time and I would happily recommend them to others.
Myconos Resort has had a Time Out Internet wifi hotspot for our guests for 6 1/2 years. We’ve been really happy with the service and support that Time Out Internet have provided and when it was time to move to an in room system to be able to give our guests unlimited data, we had no hesitation in upgrading with Time Out Internet.
We now have fast, free wifi in all our units and guests can easily connect once with a device and stay online without having to negotiate a login screen.
Feedback from guests has been excellent and we are very glad we upgraded and would happily recommend Time Out Internet for your wifi requirements.
We upgraded to Time Out Internet’s in room at home system in October 2019. Guests get free unlimited data on the secure network in their unit. They can bring their own Netflix, Stan, gaming devices and whatever they want to connect to the wifi easily. Feedback has been great and we are extremely happy that we upgraded and can offer this service to our guests.
The Marquis Hotel have been a customer of Time Out Internet’s since 2014.
We were extremely happy with the system and service that we made the decision to upgrade to their ‘at home’ guest wifi system. Our guests can now cast and stream in their own secure network in their hotel room and they all receive free unlimited data.
We have included the cottage across the road now too. The system is really easy for guests to use.
We have no hesitation recommending Time Out Internet if you require a great wifi system and great service.
Seaview Resort has been a customer of Time Out Internet’s since 2016. Time Out Internet’s service and support has been excellent throughout and the decision to upgrade to their at home system was an easy one to make.
Time Out Internet guided us through the upgrade process in regards to the amount of NBN connections and speed we would require to ensure we could give our guests fast and unlimited wifi.
Wifi is such an important feature and being able to provide what guests want (fast, free and unlimited wifi) is crucial and Time Out Internet has made it easy to be able to do so.
We’ve had our Time Out Internet guest wifi system in place at the Roma Central Motel for 17 months now.
We consulted with Time Out Internet and explained what was installed and they professionally ran us through the benefits of their system – an in room system utilising the existing data cabling with an access point in every motel room.
Their service is exceptional and they are available to speak to us and our guests if they have any connectivity issues. The service & communication when dealing with our guests is always professional and well received.
I would have no hesitation in recommending Time Out Internet to anyone looking for a great guest wifi system that is reliable, user friendly and want great customer service.
With the installation of our new smart TV’s combined with your wifi system, we now provide the only motel ‘At home entertainment’ package available in town. Our guests are mainly corporate travellers and they truly appreciate the ‘At home entertainment’ which gives them access to Netflix, Stan, Youtube and more. With each room on its own network, our guests aren’t waiting on slow wifi or internet speeds, which enables them to complete their work more efficiently and allows the to feel at home and relaxed.
Tyrepower Noosaville have used Time Out Internet’s wifi in our waiting area and show room for over 2 years now and our customers love it. It means they can stay on site and work here or be online while they wait for their vehicle and it keeps them in the show room for longer which can also result in an additional sale. The wifi is easy to use and easy to manage and we would recommend it to anyone with a waiting area
We’ve had Time Out Internet’s in room guest wifi system Sandy Beach Resort since 2016 and when they approached us to upgrade to their ‘at home’ system, it was an easy decision to make to upgrade.
We have been very happy with their service and support. We have always found Judy and her team to be extremely helpful and professional. Nothing is too much trouble.
Time Out Internet were able to do the upgrade remotely over half a day with minimal down time to our guests and we now offer free unlimited wifi with the guests having the ability to cast and stream their own content in each unit. Our guests are happy and so are we!
It is so reassuring to know that support is only a phone call away and that you are dealing with the same staff who have a thorough knowledge of our system..
We are very please we took the step to have Time Out Internet set up and look after the wifi at our hotel.
The system they supplied is stable, the monitoring application easy to use and best of all we can direct any guests’ logon issues to Time Out Internet support, meaning we don’t have the stress of trying to deal with things we know nothing about or irritable users.
In the years we have had the system in place we have actually had little need for support as things don’t seem to go wrong – however if there is an outage Judy and the team are quick to respond, and in most cases pro-active in advising us what is happening and why.
We really feel they have us covered.
As the Owner/Operator of a Resort, fast uninterrupted WIFI is extremely important to our guests and to us as our office including telephones rely on a solid connection. Time Out are very efficient in all aspects of their business and are quick to troubleshoot any issues as they arise, I would also like to mention and rate their ‘after sale/installation’ care and follow up as outstanding.
“Judy and Peter have designed the best and most reliable internet management system for our remote Station Stay, Wooleen Station.
We are located over 200kms from the nearest mobile tower and our internet is provided under the NBNco Satellite Service. This service has very restricted data allowances including peak and off peak data sets.
Judy and Peter have been able to tailor our system to take advantage of this peak and off-peak data ensuring that everyone gets the most usage possible from our ISP.
Time Out internet reduces the stress and anxiety associated with managing our satellite internet so I can ensure everyone has access to reliable internet during their stay. Guests are amazed on arrival that they could travel so far into the outback and have dependable access to the internet, provided in such a professional manner.”
We are very pleased with the wifi system Time Out Internet has installed. The installation was undertaken in a quick and efficient manner and feedback from guests is excellent. Guests can now cast and stream and bring their own Netflix subscriptions and connect devices easily.
Imintji was looking for a management software and Wi-Fi to be situated in Imintji Community for the past three years where a community resource centre would be set up for community members. We heard of Time Out Internet through organisations that were trying to help us set up our Community Resource Centre.
Needless to say our funding for the Resource Centre was not granted. So Imintji Aboriginal Corporation decided to strike out on their own and do it themselves and contacted Time Out Internet.
The community members say it’s the best thing ever done in communicating to the outside world and Family Members.
Time Out Internet was a cost effective way for the community to administer their Wi-Fi to the community as well as Tourist coming up the Gibb River Road to our remote location.
The Management program that Time Out Internet provided is easy for Corporation staff to use and use as their own business and since there has been minimal disruptions with the service such as log ins and signal strength, the customer service that Time Out Internet provides is excellent and dependable.
The contributing factors for Imintji Aboriginal Corporation to its community for using Time Out Internet is:
• Keeping in contact with family
• Keeping up with banking needs
• Keeping up with Centrelink needs
• A dependable and profitable business
• Educational and Learning needs
• Providing Wi-Fi for Community and Tourist
We encourage everyone to use Time Out Internet in their Business or Community as it is a major success for our Community.
Picture Point Terraces Noosa utilises Time Out Internet high speed internet and are very happy with the coverage and speed across the property.