Time Out Internet set up and manage the Wi-Fi system at our ten (10) resorts and I’m pleased to say we’ve had no issues. Wi-Fi is an important part of the guest experience in today’s world and Time Out Internet offers equipment, service and ongoing support. They’re free to assist at any time – our guests are able to call them 7 days a week. Their staff are knowledgeable, attentive and professional at all times. They have a system that’s easy for the older generation to understand and manage who aren’t particularly “tech savvy”. You don’t need to be an IT guru! Judy & Peter help our resort staff as well as myself at any time and I would happily recommend them to others.

Blair Reynolds, Resort Operations, 5th June 2017

Holiday Concepts Group

I have worked with the Time Out Internet team for a few years and have found their customer service top class. Judy and Pete are always willing to help and they reply quickly to all requests or questions. I have worked with many different internet systems and can say without a doubt that Time Out Internet is the best one. I am currently attempting to roll out the system in some of our other properties.

Liam Kennedy, General Manager, 2nd July 2018

Noosa Blue Resort, Noosa Heads, Qld

Thanks, Time Out Internet. We just wanted to share a quick note and let you know what a fantastic job you do in managing wifi to our guests. We are so happy we made the choice to work with your company and would highly recommend your services to other Resorts looking to update and improve their wifi systems. Special thanks to Judy and Peter, you have and continue to do an amazing job.

Kim, Michelle, Jordana and Mathew. 21st September 2017

The Lookout Resort, Noosa Heads, Qld

We’ve had our Time Out Internet guest wifi system in place at the Roma Central Motel for 17 months now. We consulted with Time Out Internet and explained what was installed and they professionally ran us through the benefits of their system – an in room system utilising the existing data cabling with an access point in every motel room. Their service is exceptional and they are available to speak to us and our guests if they have any connectivity issues. The service & communication when dealing with our guests is always professional and well received. I would have no hesitation in recommending Time Out Internet to anyone looking for a great guest wifi system that is reliable, user friendly and want great customer service.

Charlie and Helen Eames, Owners,3rd April 2017

Roma Central Motel

“Judy and Peter have designed the best and most reliable internet management system for our remote Station Stay, Wooleen Station. We are located over 200kms from the nearest mobile tower and our internet is provided under the NBNco Satellite Service. This service has very restricted data allowances including peak and off peak data sets. Judy and Peter have been able to tailor our system to take advantage of this peak and off-peak data ensuring that everyone gets the most usage possible from our ISP. Time Out internet reduces the stress and anxiety associated with managing our satellite internet so I can ensure everyone has access to reliable internet during their stay. Guests are amazed on arrival that they could travel so far into the outback and have dependable access to the internet, provided in such a professional manner.”

Frances Jones, 7th December 2016

Wooleen Station, WA

Time Out Internet came in and consulted with us and devised a solution specific to the needs of our Resort and its layout. The result has been outstanding with our guests extremely happy with the Wifi network that we offer to them. The back-end portal provided by Time Out Internet as part of their package is easy to use and navigate and if we ever have any issues the team at Time Out Internet are always readily available to help. We have no hesitation in recommending their internet solutions and service to any other operator looking to improve what is now an important necessity in the complete service offering to the travelling public.

Ryan & Natalie Rae, Resort Managers, 12th November 2016

Noosa Place Resort, Noosaville, Qld

Here at Code Apartments we have been using the services of Time Out Internet for our guest Wi-Fi service for approximately 3 years. The equipment used by Time Out Internet has been of and excellent quality and it’s been very reliable, any minor issues we have had have been dealt with swiftly and professionally. Their customer and guest support have also been of a high professional standard and they communicate in simple language that is easy to understand and follow. I would highly recommend their services.

Chris Dobinson General Manager, 30th November 2016

Code Apartments Bowen Hills, Qld.

We have been using Time Out Internet guest wifi system at Merimbula Lake apartments for close to a year now and we are very happy with the system and service from Time Out Internet. Our previous system was not meeting our requirements and we were able to receive everything pre-configured from Time Out Internet and have our local electrician install it for us. It was an easy and seamless installation and we now have good wifi signal coverage as well as an Internet Management System that works autonomously for us and our guests. We receive phone calls and emails from Time Out Internet if our system goes down. Time Out Internet is a great asset to our business we would be lost without it. We would happily recommend it to anyone looking for a great system and customer service for their guest wifi.

Kim and Ben Dorling, Owners, 23rd Sept 2016

Merimbula Lake Apartments, Merimbula NSW

Time Out Internet offered a wifi solution for Offshore Noosa Resort as the existing internet service being offered to guests didn’t meet guest expectations. The resort had recurring feedback both online and directly to managers about the quality of what was available. There were some delays in the transitioning to the new system which were entirely due to a change of management. Judy and Peter provided valuable support during this period. All in all, the resort has a better wifi offering for guests and the system is easy to operate as a Manager. We are happy to recommend Timeout Internet to others.

Shona Jones, Resort Manager, 2nd August 2016

Offshore Noosa Resort, Noosaville Qld

Time Out Internet has been a game changer for Brick+Mortar. Extremely affordable, always reliable, easy to install and maintain, their product and responsive customer support direct to us and our customers couldn't be better. We're a business that runs hospitality, retail and private and casual coworking offices through the cloud, and we needed a secure system that offered a hassle-free payment system for guests - Time Out Internet was so much cheaper and easier to install and run than any other option I could find, and we haven't had a hitch in the three years we've been with them. I recommend them to everyone!

Elizabeth Donaldson, Owner, 2nd July 2018

Brick + Mortar Creative, Norwood, SA

Over 18 months ago we installed Time Out Internet in our property Code Apartments in Bowen Hills, the product and service during that time was fantastic so we decided to implement Time Out Internet in our other two properties, Evolution Apartments & Central Brunswick Apartment Hotel.I was personally involved in the entire process from start to finish and I found Judy & Peter to be nothing but extremely professional at all times. The Full changeover of a 36 Story Building and over 100 Apartments was fully completed in just 3 days. The System has been in place at both properties now for over 3 months and there has there has been Zero issues and the feedback from our Hotel Guest’s has been nothing but positive.Installing Time Out Internet in all our 3 properties was the best decision we could have made. I would have no hesitation in recommending Judy & Peter to anyone looking for a great internet system that is reliable and user friendly.

Craig Whye Group General Manger, 6th June 2016

Flair Hotel Group, Evolution Apartments, Brisbane Qld

We’ve had Time Out Internet’s wifi hotspot at the coffee shop and roasting warehouse for over a year now and the customers love it. Many customers bring their devices in, connect to the wifi and work in the shop which has them ordering more coffee and it has definitely helped increase sales and is an incentive for people to stay in store. The wifi is easy to use and Time Out Internet is always available to help if we have any questions.

Shannon L’Amie, Manager. 27th June 2018

First Batch Coffee Roasters, Noosaville, Qld

Time Out Internet When it came time for the Noosa Yacht & Rowing Club to provide a free Wi-Fi service for its members and guests we looked no further than word of mouth from our members and locals alike, this being Time Out Internet; From the first introduction the professionalism we encountered was first class. The timing to be up and running was as indicated and the training was only limited by ourselves, nothing was too much trouble. 12 months on and the service continues to be without fault as too the reliability of the system. I would have no hesitation in recommending Time Out Internet to any prospective customer. The Noosa Yacht & Rowing Club looks forward to a continued successful relationship to be able to supply this beneficial service to our members and guests.

Ashley Little Club Manager 26th May 2016

Noosa Yacht & Rowing Club, Noosaville Qld.

We are very please we took the step to have Time Out Internet set up and look after the wifi at our hotel. The system they supplied is stable, the monitoring application easy to use and best of all we can direct any guests’ logon issues to Time Out Internet support, meaning we don’t have the stress of trying to deal with things we know nothing about or irritable users. In the years we have had the system in place we have actually had little need for support as things don’t seem to go wrong - however if there is an outage Judy and the team are quick to respond, and in most cases pro-active in advising us what is happening and why. We really feel they have us covered.

Ian and Janis Burton, Owners 4th July 2018

Casino Motor Inn, Casino NSW

Time Out Internet is the third guest wireless provider for us in 7 years…definitely third time lucky! We were impressed by the exceptional customer service provided by Judy and Peter, from initial contact through scoping of the premises for the system, to advice for installation, training for our staff, and ongoing support for ourselves and our guests. The system is just what our guests have been asking for, and for us it is easy to use and flexible enough to adapt to our changing needs. Where once the provision of guest wireless internet was an ongoing headache, it is now a smoothly integrated part of our service that operates effortlessly. We have no hesitation in recommending Time Out Internet to other accommodation providers.

Colin & Janeece Vann, 21 March 2016

Kar-Rama Motor Inn, Mildura, Vic

We contacted Judy at Time Out Internet to provide a proposal to upgrade our after receiving quite a few negative reviews on Tripadvisor regarding the poor WIFI service provided by the infrastructure we had when we took over our Resort. We were extremely happy with the proposal provided by Time Out Internet. It was competitively priced and the personal service and information provided by Judy and Peter was superior to the other provider. The installation was speedy and efficient as we were removing old routers and installing new equipment and we were so impressed with Peter and Judy and the time and support they provided us during the changeover. Ongoing support is excellent and we never have a problem speaking to either Peter or Judy on the odd occasion we need some assistance. Time Out Internet allows us to tailor the amount of data we can provide guests and has given us an opportunity to increase our bottom line with guest purchases of additional internet data packages. It has been one of the best decisions we have made and we cannot recommend the team at Time Out highly enough.

Noel and Alison Briais, Resident Managers, 9th February 2018

The Ritz Resort – Broadbeach, Qld

We have been very pleased. Great service and hassle free! No worries!

Erica Menheere, Manager, 27th November 2017

Kooljaman at Cape Leveque, WA

We had been approached by Time Out Internet on several occasions and when the time was right took up their offer of Wi Fi Internet at our resort on the recommendation of many of our colleagues. Why did we not do this earlier? The services of Judy & Peter at Time Out Internet have been flawless. From the original quoting to the installation (our resort is spread out with large ground area to cover so not an easy task). The whole set up works well and our guests are happy with their free quota that resets each day at 10.am and if they wish to purchase extra data they can easily do so. Best of all there is very little effort from the office side. Judy & Peter are always there for support and are vigilant on their follow up if any area goes offline. Would not hesitate to recommend Time Out Internet.

Denise Platt & Alex Gilmour Resort Managers, 16th November 2015

Nautilus Noosa Holiday Resort, Noosaville. Qld

Alivio Tourist Park Canberra is set over a seven hectare property surrounded by bushland making Wi-Fi connectivity to our 150+ rooms challenging. Unlike other Internet Management Systems, Time Out Internet were only willing to quote on a solution after inspecting Alivio in person to find a workable solution given the physical realities of the property. From the beginning, we have been impressed by Time Out Internet’s approach and have found Judy and Peter to be comprehensive, consultative and adaptable to our business. The extensive Wi-Fi system was has been operational since early 2015 and has worked flawlessly since installation. Alivio is confident in recommending the services and support offered by Time Out Internet, we applaud their approach to client relations and wish them every success as both our businesses continue to grow.

Jarrod McDaniel, Operations Manager, 20th January 2016

Alivio Tourist Park, O’Connor, ACT

The Alpine Tourist Park in Adaminaby is a very small Park located in the Snowy Mountains. At the end of 2016 we approached Time Out Internet as we were experiencing increasing difficulties providing a reliable wi-fi service to our guests which was complicated by a total lack in interest from our previous supplier. It is a fact of modern life that the travelling public expect reliable internet as part of their accommodation package so this had started to negatively affect our business. From our first conversation, Judy and Peter’s awareness of our situation impressed us. The location of our Park presented topographical challenges and Judy and Peter took time to understand our requirements. At all times we were kept informed, they assisted us with setting up and the documentation dealing with the business side of things was clear and easy to understand. The online management portal is easy to navigate, even for us who’re not very internet ‘savvy’. As our business is seasonally based we require regular changes to the appearance of our site which has always been done promptly as have the regular updates to our units’ passwords. Now, nearly twelve months later we’ve experienced absolutely no problems and our customers have complimented us on the easy wi-fi system. When there’s been a power outage or the internet has gone ‘down’ locally, Time Out Internet has contacted us promptly, often before we were aware of the problem ourselves! We have no hesitation in recommending Judy and Peter of Time Out Internet for their professionalism and the provision of a top class, easy to manage wi-fi service

Jan and Lars Leckström, Owners, 12th November 2017

Alpine Tourist Park, Adaminaby, NSW

After experiencing issues with our previous wireless system and researching the options for a suitable wireless solution for our guest, we chose to go with Time Out Internet. Our system has been running flawlessly for almost a year now with no issues. It’s easy to use and allows us to offer a free daily Wi-Fi allowance, sell larger plans to those guests requiring more data and also offer additional allowances for direct bookings or as we feel is appropriate. The support provided by Judy and Peter has been fantastic and we are quickly notified if we have any issue with our internet provider. Thank you both for providing such great service. We would not hesitate to recommend Time Out Internet for your accommodations wireless internet needs.

Phillipa & Ed Payne Resident Managers, 14th December 2015

Sunshine Vista Apartments Sunshine Beach QLD

Our business is located in a remote part of Far North Queensland with the usual difficulties associated with large geographic areas, small populations and remote areas – technology and communication systems are challenging to say the least. We had trialed guest/customer wi-fi systems and undertook a lot of investigation – contacting other areas and businesses, seeking advice from government business services and yet we were unable to find any practical, cost effective and workable solution. Then we found Time Out Internet and honestly cannot believe how simple it all was and very inexpensive. We have been using their system and set up for over 2 years – our guests and customers are happy and we achieve increased bookings due to having the guest wi-fi in our accommodation. We still have the ongoing problems with the overall regional communication network and Time Out Internet have assisted us all the way through to ensure we have the best range and service possible. Time Out Internet provides wonderful, practical and very timely technical support and we needed no onsite expertise to set it up as the help and direction from Time Out Internet was terrific. We have and will continue to recommend Time Out Internet to any business seeking to provide a network or service and just thank heavens we found them when we did.

Yvonne Tunney, Manager. 2nd Feb 2018

Ash's Holiday Units And Cafe, Karumba, Qld

I have been using Time Out Internet for over a year to provide individually metered use of high speed (NBN) internet. I have 24 rooms and each guest has their own password and data allocation. It is a fantastic system. Easy to use for the guests. Easy to manage for me. I can change settings, see who is logged on and allow extra data from anywhere, by computer or phone.

Damian Dryden, 8th February 2016

Townsville Guest House, Townsville, Qld

Kingslodge operates 60 Studio apartments with a few commercial shops in Sydney’s Eastern Suburbs. Our Company engaged a consultant of 40 years’ experience in technology to install Wi-Fi and Cable TV into all units and shops and also external CCTV. Part of his brief was to locate an Internet management company to control the system. When the consultant suggested 3 companies for the short list of Internet management I selected a local Sydney operator as my belief at that time was that engaging an Interstate operation was not viable in case of Emergency. Having said that he strongly recommended Time Out Internet as the preferred operator much to my concerns. Our company decided to accept his recommendation and frankly speaking we are so glad we did. It’s now 2 years since our installation and to this day the rare issue that may have surfaced Judy and Peter acted immediately and got the system operating within a couple of hours maximum. Judy and Peter are always available to resolve any issues and offer of any assistance is second to none. As the Business world slowly evolves into dealing with offshore call centre’s or Email only for assistance it’s a complete fresh air to be able to ring Judy or Peter and get immediate attention for problem resolution. Anyone considering getting Internet management company don’t even bother talking to anyone else other than Judy or Peter from Time Out Internet. You will be wasting your time and Money. Congratulation for running a business with the emphasis for quality customer service, which is lacking in today’s business world.

Fay Richards, Manager 12th November 2015

, Kingslodge , Kingsford, NSW